1. Introduction

This notice applies where CatchApp acts as a data controller in relation to personal data collected through the CatchApp website, dashboard, booking pages, and connected product workflows. In this notice, “we”, “us”, and “our” refer to CatchApp.

2. How we use your personal data

• When you sign up to CatchApp, you share account data such as your name, email address, and phone number so we can verify who you are, secure your account, and provide the service.
• We process booking, profile, and calendar-related data so you can publish availability, accept appointments, send reminders, and manage attendees.
• We also process usage and operational data to troubleshoot issues, measure product performance, improve functionality, and keep the platform secure.

3. Data hosting and security

CatchApp uses managed infrastructure and third-party services, including Amazon Web Services, to host and protect customer data. We apply layered security controls, operational monitoring, and internal security processes so account data is only accessible for legitimate product, support, and compliance needs.

We also keep audit, analytics, and troubleshooting data to maintain service quality, monitor for abuse, and improve reliability over time.

4. Third-party services and integrations

CatchApp integrates with third-party providers such as calendar platforms, conferencing tools, email providers, analytics tools, and payment services. Where you connect one of these services, the related provider will process data according to its own terms and privacy commitments as well as the permissions you grant.

5. Your choices and rights

• You can update profile, booking, and reminder settings from your account.
• You can disconnect integrations and remove shared booking surfaces when needed.
• If you need help with access, correction, deletion, or another privacy request, contact us and we’ll route it through the appropriate process.

6. Contact us

For privacy, data handling, or security questions, email info@catchapp.mobi.